Privacy Policy

We collect information from you in the following ways:

We use your personal data only for legitimate purposes, including to:

• Assess your eligibility for fully-funded PhD programs and scholarships
• Respond to your enquiry and schedule and conduct your discovery call
• Provide our advisory services: profile evaluation, university and supervisor shortlisting, application and document guidance, and visa guidance
• Confirm your fee in writing, raise invoices, and keep payment records
• Keep you informed about your application and about funded PhD opportunities relevant to your profile (you can opt out anytime)
• Improve our website and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

EduSail Abroad works only for students. We take no university commissions and we do not pass your details to universities, agents, lenders, or advertisers as leads. We share your information only with:

• Universities, prospective supervisors, scholarship bodies, recommenders, and visa authorities, as part of applications you have asked us to support
• Authorized EduSail Abroad team members and academic advisors involved in your application, who are bound by confidentiality
• Service providers that help us operate, such as form delivery and email (Web3Forms), secure cloud storage and documents (Google Workspace), website analytics (Google Analytics), and payment and banking providers
• Legal or government authorities when required by law

Our service providers handle your data only to deliver their service to us, under their own security and data protection commitments. Some of them may process data on servers located outside India.

Everything you share with us as a client or prospective client is confidential. This includes your identity and contact details, academic records, test scores, CV, research ideas and proposals, application documents, questionnaire responses, conversations with our advisors, offer letters, funding and stipend details, visa documents, and the fees you pay us.

We do not reveal, publish, or use your confidential information for promotion, sales, or marketing, and we do not share it with any third party, without your explicit consent.

In practice, this means:

• Your name, photograph, university, admission or funding outcome, testimonial, or success story appears in our marketing, on our website, or on social media only after you give separate, explicit consent for that specific use
• Giving this consent is always optional and has no effect on the service you receive. You can withdraw it at any time, and we will remove the material from the channels we control
• Your details are never sold, rented, or exchanged, and are never shared with other students, other consultancies, or advertisers
• Your research ideas and application materials remain yours and are never reused for another applicant
• Access within EduSail Abroad is limited to the team members and academic advisors working on your application

The only disclosures made without a separate consent are the ones described in Section 3: submissions made on your instruction as part of your own application, service providers that store or transmit data on our behalf, and disclosures required by law. Aggregate figures that cannot identify any individual are not confidential information.

These confidentiality commitments continue after your engagement with us ends.

We use industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. Your data is stored with established cloud providers that encrypt data in transit and at rest, and access is limited to authorized personnel only.

While we work hard to protect your data, no online platform can guarantee 100% security. Please keep your client portal application number private and let us know immediately if you suspect any unauthorized access.

Our website uses cookies through Google Analytics to understand how visitors use the site and to improve it. Cookies are small text files stored on your device.

We also use your browser’s local storage to save your eligibility check progress and your client portal session on your own device, so you can pick up where you left off.

You can choose to disable cookies or clear local storage through your browser settings, though some parts of the site may not function optimally.

Under applicable data protection law, including India’s Digital Personal Data Protection Act, 2023, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent, including consent for marketing communications or for any testimonial or success story
• Request data portability, where applicable
• Raise a concern or grievance about how your data is handled

To exercise these rights or raise a grievance, contact our Grievance Officer at [email protected] or [email protected].

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy, or
• Comply with legal, accounting, or reporting obligations

Afterward, your data will be securely deleted or anonymized.

Our website may include links to third-party websites (e.g., universities, scholarship bodies, or official visa portals). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal data.

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The revised policy will be posted on this page with an updated “Last Updated” date.

For any questions about this Privacy Policy, your personal data, or grievance redressal, reach us at:

• Grievance Officer / Director: [email protected]
• General Support Email: [email protected]
• Phone / WhatsApp: +91-8373947220 (Mon–Sat, 9 AM to 6 PM IST)
• Address: EduSail Abroad Solutions Pvt. Ltd., Plot No. 20, Block H-1A/20, Sector-63, Noida, Uttar Pradesh, India

This policy should be read together with our Client Advisory & Success-Linked Fee Agreement.